Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00417437-AP-368770

Provider Information


Pacific Living Centers of Medford at Arrowhead

3853 ARROWHEAD DRIVE
Medford, OR 97504

Provider ID
50R274
Administrator
Chelsea Terrill
Phone
(541) 282-0467
Email
arrowhead@pacificlivingcenters.com

Violation Details


Date
7/31/2025
Report number
00417437-AP-368770
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
The Alleged Victim (AV) is dependent on the facility to meet his/her safety needs and has a history of wandering behavior within the secured unit. According to an investigation, on or about July 31, 2025, AV eloped from the secured unit by exiting through an unlocked and open gate. The AV was found on or about 25 minutes later by a neighbor and near a busy road, resulting in a risk of serious harm. The facility failed to prevent AV from eloping which is a violation of resident rights, is neglect of care which constitutes abuse.
Sanction
RCFCP25-01422 $375.00 fine assessed