Print Violation: 00420283-AP-371673

Provider Information

Willow Creek Assisted Living

175 NE 16TH STREET
Madras, OR 97741

Date: 8/12/2025
Report number: 00420283-AP-371673
Type: Abuse: Neglect
Level: 3 - Moderate harm or potential for serious harm
Allegation: Failed to provide service
Result: Substantiated
Rule(s) Violated: 411-054-0025(1)(a) and (b)
411-054-0027(1)(g) and (s)
411-054-0028(2)
411-054-0030(1)(e)(I)
411-054-0036(2)(g)
Findings: The Alleged Victim (AV) and Witness 1 (W1) both rely on the facility for care. W1 has a documented history of inappropriate behavior with other residents. On or about August 12, 2025, AV was inappropriately touched by W1, causing a loss of personal dignity and placing AV at risk for serious harm. The facility failed to provide services, to include properly care planning and/or implementing interventions to mitigate W1 known behaviors and ensure AV's safety, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction: ALFCP25-01090 $375.00 fine assessed