Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00424646-AP-376194

Provider Information


The Arbor at Avamere Court

450 CLAGGETT COURT N
Keizer, OR 97303

Provider ID
50R414
Administrator
Rochelle Callison
Phone
(503) 856-7440
Email
rcallison@avamerecommunities.com

Violation Details


Date
9/5/2025
Report number
00424646-AP-376194
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to assist with toileting
Result
Substantiated
Findings
On September 5, 2025, ODHS Adult Protective Services (APS) initiated investigation #00424646 and issued a written investigation report, which is incorporated here by reference. Alleged Victim (AV) lived at Respondent’s facility and required assistance with toileting due to physical and/or cognitive limitations. According to facility documentation and staff interviews, AV was left in soiled briefs on multiple occasions throughout September 2025. These incidents were not isolated and reflect a pattern of inadequate care. The failure to respond to AV’s toileting needs in a timely and consistent manner caused AV to experience continued unreasonable discomfort, which is a violation of resident rights, is considered neglect of care which constitutes abuse.
Sanction
RCFCP25-01460 $1000.00 fine assessed