Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00425215-AP-376769

Provider Information


Avamere at Chestnut Lane

1219 NE 6TH STREET
Gresham, OR 97030

Provider ID
70A290
Administrator
Renee Rickard
Phone
(503) 674-0364
Email
rrickard@avamerecommunities.com

Violation Details


Date
9/5/2025
Report number
00425215-AP-376769
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to properly plan care
Result
Substantiated
Findings
Alleged Victim (AV) returned to the facility on September 3, 2025, after a hospital stay with a diagnosis of “failure to thrive.” Due to AV’s change in condition, staff were required to deliver meals to AV’s apartment, place them within AV’s reach, and provide cuing to eat. On the afternoon of September 5, 2025, AV’s breakfast and lunch trays were found in AV’s room untouched, still covered, and positioned out of AV’s reach. Based on facility documentation and interviews, staff working with AV at time of incident were not aware of AV’s need for meal setup and cuing. When staff made AV’s food accessible and provided cuing, AV began eating. The facility's failure to provide adequate oversight and training of staff to ensure AV was receiving necessary meal support, resulted in unreasonable discomfort when AV was not able to eat meals which were left in AV's room. The facility failed to properly care plan for AV's care needs which resulted in unreasonable discomfort and physical harm to AV, which is a violation of resident rights, is considered neglect of care which constitutes abuse, as defined by OAR 411-020-0002(1)(b)(A)(i).
Sanction
ALFCP26-00210 $250.00 fine assessed