Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00431964-AP-383794

Provider Information


Compass Rose Memory Care

2690 NE YACHT AVE
Lincoln City, OR 97367

Provider ID
50R311
Administrator
William Poling
Phone
(541) 994-7400
Email
pdlincolncity@westmontliving.com

Violation Details


Date
9/9/2025
Report number
00431964-AP-383794
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to properly plan care
Result
Substantiated
Findings
Alleged Victim (AV) resides in the Respondent’s facility and depends on the facility staff to provide appropriate supervision and care. AV has a documented history of falls, including a fall on September 7, 2025. According to AV’s service plan, AV requires standby assistance with bathing, dressing, toileting, transfers, and supervision with ambulation. Despite this, the respondent failed to develop adequate interventions to mitigate AV’s ongoing fall risk. On or about September 9, 2025, facility staff responded to screaming coming from AV's room and found AV on the floor beside AV's bed, AV stated AV was trying to get up out of bed and fell to the floor. AV stated that both knees were in a lot of pain and staff found skin discoloration on AV's right-side scalp and a small laceration on right outer forearm. AV was sent to the emergency room for further evaluation. The Respondent failed to develop and implement appropriate interventions to address AV’s continued fall risk. This failure constitutes abuse by neglect.
Sanction
RCFCP26-00379 $500.00 fine assessed