Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00442442-AP-394404

Provider Information


Evergreen Senior Living Community

3760 N CLAREY ST
Eugene, OR 97402

Provider ID
70M202
Administrator
Alisha Rocha-Hills
Phone
(541) 607-9525
Email
ed@evergreensl.com

Violation Details


Date
11/28/2025
Report number
00442442-AP-394404
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to properly plan care
Result
Substantiated
Findings
The investigation determined that the facility failed to implement necessary fall-prevention interventions and did not ensure the Alleged Victim (AV) had an accurate, complete care plan related to AV’s known fall risk. AV is a resident whose care needs are managed by the facility. Although AV experiences some cognitive decline, AV remains alert, oriented, and able to participate in direct care. AV is identified as a fall risk due to a diagnosis affecting memory and cognition. On or about November 28, 2025, AV was found on the floor next to AV’s bed. The investigation established that AV had been moved to a new room at the facility on November 24, 2025. During this move, the bed’s side rails, previously used by AV, were removed and were not reapplied after AV was settled into his/her new room. AV’s care plan did not document the use of any assistive devices, including bed rails, despite their prior use. The facility did not ensure that previously utilized safety measures were reassessed or reinstated following the room change. The facility’s failure to maintain appropriate fall-prevention measures and to update and implement an accurate care plan resulted in AV experiencing an unwitnessed fall and sustaining a serious injury which is a violation of resident rights, is considered neglect of care which constitutes abuse.
Sanction
ALFCP26-00096 $1500.00 fine assessed