Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00447885-AP-399939

Provider Information


Mt. Bachelor Memory Care

20225 POWERS ROAD
Bend, OR 97702

Provider ID
50R390
Administrator
Valerie Valdez
Phone
(541) 318-3322
Email
valeriev@cascadeliving.com

Violation Details


Date
12/29/2025
Report number
00447885-AP-399939
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
Witness #1 (W1) is known to be verbally and physically aggressive to staff and residents and is known to engage in altercations. W1 requires supervision and monitoring by staff two times per shift and is to have frequent safety checks between those times. On or about December 29, 2025, there was a physical altercation between W1 and the Alleged Victim (AV) where AV sustained injuries, including bruising to his/her left hip, buttock and forehead, displaced ribs, bruised lung and vertebrae fractures. AV was hospitalized for 6 days due to the injuries received in the altercation. Respondent failed to ensure safety of residents and ensure interventions in place were effective in preventing altercations. This constitutes abuse by neglect, as outlined in OAR 411-020-0002(1)(b)(A)(i).
Sanction
RCFCP26-00725 $169.00 fine assessed