Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00453476-AP-405560

Provider Information


Pine Rose

475 S SHASTA PL
Burns, OR 97720

Provider ID
50M220
Administrator
Veronica Ayers
Phone
(541) 573-3029
Email
burnsadmin@goldenroseseniorliving.com

Violation Details


Date
1/24/2026
Report number
00453476-AP-405560
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to follow care plan
Result
Substantiated
Findings
The Alleged Victim (AV) relies on the facility for care and services. According to an investigation, facility staff heard a thump and found AV had suffered a fall. AV's care plan calls for AV to have a bed alarm, but the alarm did not sound because the batteries needed replaced. The facility failed to follow the care plan by ensuring the interventions were functioning properly, which is a violation of resident rights, is neglect of care which constitutes abuse.
Sanction
RCFCP26-00484 $188.00 fine assessed