Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00455689-AP-407834

Provider Information


Mckay Creek Assisted Living

1601 Southgate Place
Pendleton, OR 97801

Provider ID
70M238
Administrator
Lysandra Jacks
Phone
(541) 276-1987
Email
lysandra.jacks@mckaycreekal.com

Violation Details


Date
1/30/2026
Report number
00455689-AP-407834
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to follow care plan
Result
Substantiated
Findings
The Alleged Victim (AV) relies on the facility for care and services. According to an investigation, the facility conducted a fire drill, and a caregiver assisted AV down the stairs during this drill. AV's care plan states that AV uses a wheelchair for ambulation. The facility does have 3 evacuation chairs, but the staff did not know how to operate the chairs. As a result of AV ambulating down the stairs, AV suffered pain and had to go to the hospital. The facility failed to follow the care plan for AV, which is a violation of resident rights, is considered neglect which constitutes abuse.
Sanction
ALFCP26-00095 $188.00 fine assessed