Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00456686-AP-408896

Provider Information


Juniper House Memory Care

301 SW 28TH DRIVE
Pendleton, OR 97801

Provider ID
50M422
Administrator
Kiersti Bustamante
Phone
(541) 278-0666
Email
kiersti.bustamante@prestigecare.com

Violation Details


Date
2/10/2026
Report number
00456686-AP-408896
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to provide service
Result
Substantiated
Findings
The Alleged Victim (AV) relies on the facility for their care. AV is care planned as independent with toileting, requires standby assistance for showers, and requires physical assistance with personal hygiene and grooming. AV was known to have frequent accidents when toileting, struggled to get to the bathroom, and would smear AV’s own waste. According to an investigation, AV went to the doctor multiple times for continued eye complications and on or about January 6, 2026, diagnosed with a bacterial eye infection. The facility failed to provide appropriate services, to include care planning, implementing interventions and provide or assist with proper hygiene, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP26-00508 $1500.00 fine assessed