Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00456876-AP-409110-A

Provider Information


Firwood Gardens RCF

819 NE 122ND AVE
Portland, OR 97230

Provider ID
50M037
Administrator
Jennifer Svoboda
Phone
(503) 252-0085
Email
jsvoboda@sapphirehealthservices.com

Violation Details


Date
2/5/2026
Report number
00456876-AP-409110-A
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to protect resident from verbal abuse
Result
Substantiated
Findings
The Alleged Victim (AV) relies on the facility to protect the resident from abuse and neglect. The Alleged Perpetrator 2 (AP2) provided care to AV and did not follow AV's care plan. AP2 was rough with AV during care and did not provide AV with medication. During the care AV yelled out in pain, which AP2 then used inappropriate language towards AV which left AV feeling humiliated. The facility failed to protect AV from verbal and emotional abuse, which is a violation of Oregon Administrative Rules. AP2 failed to protect AV from neglect and verbal and emotional abuse, which is a violation of resident rights, is neglect which constitutes abuse.