Print Violation: CALMS - 00068574

Provider Information

Bridgecreek Memory Care

1401 S 12TH STREET
Lebanon, OR 97355

Date: 9/10/2024
Report number: CALMS - 00068574
Type: Licensing Violation
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to assure resident rights
Result: Substantiated
Rule(s) Violated: External site: 411-054-0027(1)(r)
Findings: Staff 1 (Executive Director) indicated there had been staff that had verbally abused and yelled at residents. Disciplinary action had been taken and the staff member had been terminated. A review of Staff 3 (Former Staff) Employee Disciplinary Record indicated staff had been written up on 07/23/24 for verbal abuse towards a resident on 07/22/24. On 07/30/24 Staff 3 had been terminated for additional verbal abuse and threatening behavior towards a resident. A review of the facility’s policy and procedure for Resident Rights stated, “The resident has the right to be treated with respect and dignity." It was determined the facility had failed to treat residents with dignity and respect. Findings were reviewed and acknowledged by Staff 1. An investigation determined a licensing violation had occurred.