Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: CALMS - 00086874

Provider Information


Avamere Living at Newberg

730 FOOTHILLS DRIVE
Newberg, OR 97132

Provider ID
70M208
Administrator
Kelci Mauser
Phone
(503) 554-0767
Email
kmauser@avamerecommunities.com

Violation Details


Date
8/13/2025
Report number
CALMS - 00086874
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to use an ABST
Result
Substantiated
Findings
Based on interview and record review, conducted during site visits on 08/18/25 and 08/20/25, the facility's failure to accurately capture care time and care elements that staff are providing to each resident as outlined in each individual service plan in the facility’s Acuity-Based Staffing Tool (ABST) was substantiated for 1 of 1 sampled resident (# 1). Findings include, but are not limited to: Resident 1's service plan, dated 06/17/25, indicated: Resident 1 does have off days where she is confused about where she is and what day it is; S/He required staff assistance with orientation and redirection within the community weekly, sometimes multiple times a week; Resident 1 will forget what floor she is on; and non-pharmacological behavioral interventions included spending time with family and sitting one-on-one with staff. Resident 1's ABST, last updated on 07/18/25, indicated zero minutes were allocated for ensuring non-drug interventions for behaviors and cueing or redirecting due to a cognitive impairment. Resident 1's ABST was not reflective of care needs outlined in his/her service plan. The facility's failure to accurately capture care time and care elements that staff are providing to each resident as outlined in each individual service plan in the facility’s Acuity-Based Staffing Tool was substantiated. The facility failed to have an updated Acuity-Based Staffing Tool (ABST) that accurately reflected the resident population and their care needs. Inconsistencies were identified between the resident roster, care plans, and the data entered into the ABST. An investigation determined this is a violation of Oregon Administrative Rules. Corrective Action taken on related allegation.