Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: OR0001091200

Provider Information


Avamere at Park Place

8445 SW HEMLOCK STREET
Portland, OR 97223

Provider ID
70M070
Administrator
Tatiana Misa
Phone
(503) 245-8985
Email
tmisa@avamerecommunities.com

Violation Details


Date
4/12/2016
Report number
OR0001091200
Type
Licensing Violation
Level
1 - No harm or potential for minor harm
Allegation
Failed to provide or assist with hygiene
Result
Substantiated
Findings
Failure to provide assistance with bathing4110540030(1)(e)(B) On April 18, 2016, Compliance Specialist (CS) interviewed Complainant via telephone. Resident 1's daughter/son met with facility's marketing department and was informed facility will be bathing Resident 1. Complainant (who is Resident 1's home health nurse) had been conducting his/her routine visits to care for Resident 1 since March 30, 2016 to present. Complainant observed that Resident 1 had not been bathed by the facility between March 30 April 7, 2016. Complainant indicated he/she pointed this out to care staff at the facility on April 7, 2016. A staff member informed Complainant the facility was under impression Complainant was charged with bathing Resident 1.On April 19, 2016, CS made an unannounce entry into the facility to inform Staff 1 of the latest complaint against the facility. CS then interviewed Staff 2 to determine who was responsible for bathing Resident 1 per his/her Service Plan. Staff 2 accepted responsibility for the confusion, indicating he/she misunderstood who was responsible for that task. Once Complainant pointed out that it was facility's responsiblility to bathe Resident 1, the facility immediately placed Resident 1 on a bathing schedule (Wednesday & Saturday evenings) and that task has been carried out ever since.On April 19, 2016, Staff 3 confirmed Resident 1 has a new assessment scheduled for April 20, 2016.On April 19, 2016, CS met with Resident 1 to inform him/her of the complaint filed by his/her Home Care Nurse & informed Resident 1 the facility took responsibility for not bathing him/her until April 7, 2016. Resident 1 was reminded he/she is entitled to hold facility accountable for all phases of his/her Service Plan.