Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: OR0001091200

Provider Information


Avamere at Park Place

8445 SW HEMLOCK STREET
Portland, OR 97223

Provider ID
70M070
Administrator
Jennifer Felberg
Phone
(503) 245-8985
Email
jfelberg@avamerecommunities.com

Violation Details


Date
4/12/2016
Report number
OR0001091200
Type
Licensing Violation
Level
1 - No harm or potential for minor harm
Allegation
Failed to provide or assist with hygiene
Result
Substantiated
Rule(s) Violated
411-054-0030(1)(e )(B)
Findings
Failure to provide assistance with bathing4110540030(1)(e)(B) On April 18, 2016, Compliance Specialist (CS) interviewed Complainant via telephone. Resident 1's daughter/son met with facility's marketing department and was informed facility will be bathing Resident 1. Complainant (who is Resident 1's home health nurse) had been conducting his/her routine visits to care for Resident 1 since March 30, 2016 to present. Complainant observed that Resident 1 had not been bathed by the facility between March 30 April 7, 2016. Complainant indicated he/she pointed this out to care staff at the facility on April 7, 2016. A staff member informed Complainant the facility was under impression Complainant was charged with bathing Resident 1.On April 19, 2016, CS made an unannounce entry into the facility to inform Staff 1 of the latest complaint against the facility. CS then interviewed Staff 2 to determine who was responsible for bathing Resident 1 per his/her Service Plan. Staff 2 accepted responsibility for the confusion, indicating he/she misunderstood who was responsible for that task. Once Complainant pointed out that it was facility's responsiblility to bathe Resident 1, the facility immediately placed Resident 1 on a bathing schedule (Wednesday & Saturday evenings) and that task has been carried out ever since.On April 19, 2016, Staff 3 confirmed Resident 1 has a new assessment scheduled for April 20, 2016.On April 19, 2016, CS met with Resident 1 to inform him/her of the complaint filed by his/her Home Care Nurse & informed Resident 1 the facility took responsibility for not bathing him/her until April 7, 2016. Resident 1 was reminded he/she is entitled to hold facility accountable for all phases of his/her Service Plan.