Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: OR0002309000

Provider Information


Brookdale Newberg

3802 HAYES ST
Newberg, OR 97132

Provider ID
70A308
Administrator
Victor Lanna
Phone
(503) 538-1705
Email
vlanna@brookdale.com

Violation Details


Date
1/23/2020
Report number
OR0002309000
Type
Licensing Violation
Level
1 - No harm or potential for minor harm
Allegation
Failed to assure a qualified caregiver was present
Result
Substantiated
Findings
Facility failure to have sufficient staff to meet the scheduled and unscheduled needs of the residents. Complaint alleges there are not enough staff to meet resident's needs and do not respond timely to call lights. This allegation was substantiated with review of records in facility and interviews with staff and residents.