Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: OR0003203000

Provider Information


Rackleff Place

655 SW 13TH AVE
Canby, OR 97013

Provider ID
70M075
Administrator
Lynnine Vickers
Phone
(503) 266-9555
Email
lynn.vickers@prestigecare.com

Violation Details


Date
9/8/2021
Report number
OR0003203000
Type
Licensing Violation
Level
1 - No harm or potential for minor harm
Allegation
Failed to answer call light in a timely manner
Result
Substantiated
Findings
The allegation that the facility failed to have sufficient staff to meet the scheduled and unscheduled needs of the residents in accordance with OAR 411-054-0070(1) per complaint that staff take a long time to respond to call lights was able to be verified.