Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: OR0003671800

Provider Information


Wildflower Lodge Assisted Living Community

508 16TH STREET
La Grande, OR 97850

Provider ID
70M256
Administrator
Kelly Frias
Phone
(541) 663-1200
Email
kfrias@wildflower-lodge.com

Violation Details


Date
7/12/2022
Report number
OR0003671800
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to meet the scheduled and unscheduled needs of residents
Result
Substantiated
Findings
Based on interview and record review it was confirmed that the facility failed to have sufficient staff to meet the scheduled and unscheduled needs of the residents. Findings include but not limited to: During separate interviews, Staff #1 (S1), Staff #6, Staff #9 and Resident #1-Resident #3 stated: Sometimes showers get pushed to next shift. I did not get a shower for 10 days. Sometimes there is only 1 CG working on swing shift. We are trying to hire more staff. Wait times are very long when you push the call light. We need more staff. A review of R1's shower sheets for August and September 2022 revealed that R1 did not receive a shower from 8/28/2022- 09/07/2022. A review of the facility's Acuity Based Staffing Tool on 09/07/2022 revealed the need for 27 hours of care staff during day shift that day, though only 24 hours were scheduled. These findings were reviewed with and acknowledged by Staff #1 on 09/08/2022 who was in agreement.