Aging and People with Disabilities
Safety, Oversight and Quality
Print Inspection: CHOW011959
Provider Information
2184 POPLAR DRIVE
Medford, OR 97504
- Provider ID
- 50R487
- Administrator
- Pam Roberts
- Phone
- (458) 226-2300
- proberts@grovemedford.com
Inspection Details
- Date
- 5/20/2026
- Event ID
- CHOW011959
- Inspection type(s)
- Change of Owner
- Deficiencies cited
- 3
Citation Details
C0420: Fire and Life Safety: Safety
- Scope
- L2 Widespread
- Visit Number
- 7 - CHOW011959 - Visit
- Visit Date
- 5/20/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0090 (1-2) Fire and Life Safety: Safety (1) FIRE DRILLS. All fire drills shall be conducted according to the Oregon Fire Code (OFC). (a) Unannounced fire drills must be conducted and recorded every other month at different times of the day, evening, and night shifts. (b) Fire and life safety instruction to staff must be provided on alternate months. (c) The Fire Authority may develop an alternative fire drill plan for the facility. Any such plan must be submitted to the Department. (d) A written fire drill record must be kept to document fire drills that include: (A) Date and time of day; (B) Location of simulated fire origin; (C) The escape route used; (D) Problems encountered and comments relating to residents who resisted or failed to participate in the drills; (E) Evacuation time period needed; (F) Staff members on duty and participating; and (G) Number of occupants evacuated. (e) Alternate exit routes must be used during fire drills to react to varying potential fire origin points. (f) The evacuation capability of the residents and staff is a function of both the ability of the residents to evacuate and the assistance provided by the staff. (g) Staff must provide fire evacuation assistance to residents from the building to a designated point of safety as determined by the Fire Authority having jurisdiction. Points of safety may include, outside the building, through a horizontal exit, or other areas as determined by the Fire Authority having jurisdiction. (h) The fire alarm system shall be activated during each fire drill, unless otherwise directed by the Fire Authority having jurisdiction. (2) If the facility is unable to meet the applicable evacuation level, the facility must make an immediate effort to make changes to ensure the evacuation standard is met. Changes must include, but not be limited to: (a) Increasing staff levels, (b) Changing staff assignments, (c) Requesting change in resident rooms, and (d) Arranging for special equipment. After making necessary changes, if the facility fails to meet the applicable evacuation level, the facility must issue an involuntary move-out notice to the residents in accordance with OAR 411-054-0080. This Rule is not met as evidenced by: Based on interview and record review, it was determined the facility failed to ensure fire drills were conducted at least every other month in accordance with Oregon Fire Code (OFC). Findings include, but are not limited to: Fire and life safety records, dated 11/2025 to 05/2026, were reviewed and identified fire drills were not being conducted every other month as required. On 05/19/26 at 11:30am, the need to ensure fire drills were conducted according to the Oregon Fire Code was discussed with Staff 1 (Administrator)?and Staff 5 (Maintenance Director). They acknowledged the findings.
- Plan of Correction
-
Fire Drill and Life Safety schedule has been revised by Campus Executive Director to reflect the following: Unnanounced Fire Drills are to be conducted every other month on alternating shifts by Environmental Services Director, alternating months with Disaster Plan education per OAR. Environmental Services Director will complete Fire Drills and then provide Campus Executive Director with Fire Drill Record to ensure oversight of completion. Life Safety Educational topics will be covered at All Staff Inservices when held on alternating months and will be provided by Environmental Services Director and Campus Executive Director. Copies of Life Safety education completion will be stored with Employee Inservice records and maintained by Campus Executive Director. Campus Executive Director will audit to verify completion of Fire Drills and Life Safety education monthly for three months then as needed ongoing.
- Visit Number
- 7 - CHOW011959 - Revisit 1
- Visit Date
- 6/18/2026
- Corrected Date
- N/A
- Details
-
OAR 411-054-0090 (1-2) Fire and Life Safety: Safety (1) FIRE DRILLS. All fire drills shall be conducted according to the Oregon Fire Code (OFC). (a) Unannounced fire drills must be conducted and recorded every other month at different times of the day, evening, and night shifts. (b) Fire and life safety instruction to staff must be provided on alternate months. (c) The Fire Authority may develop an alternative fire drill plan for the facility. Any such plan must be submitted to the Department. (d) A written fire drill record must be kept to document fire drills that include: (A) Date and time of day; (B) Location of simulated fire origin; (C) The escape route used; (D) Problems encountered and comments relating to residents who resisted or failed to participate in the drills; (E) Evacuation time period needed; (F) Staff members on duty and participating; and (G) Number of occupants evacuated. (e) Alternate exit routes must be used during fire drills to react to varying potential fire origin points. (f) The evacuation capability of the residents and staff is a function of both the ability of the residents to evacuate and the assistance provided by the staff. (g) Staff must provide fire evacuation assistance to residents from the building to a designated point of safety as determined by the Fire Authority having jurisdiction. Points of safety may include, outside the building, through a horizontal exit, or other areas as determined by the Fire Authority having jurisdiction. (h) The fire alarm system shall be activated during each fire drill, unless otherwise directed by the Fire Authority having jurisdiction. (2) If the facility is unable to meet the applicable evacuation level, the facility must make an immediate effort to make changes to ensure the evacuation standard is met. Changes must include, but not be limited to: (a) Increasing staff levels, (b) Changing staff assignments, (c) Requesting change in resident rooms, and (d) Arranging for special equipment. After making necessary changes, if the facility fails to meet the applicable evacuation level, the facility must issue an involuntary move-out notice to the residents in accordance with OAR 411-054-0080. This Rule is not met as evidenced by:
Z0142: Administration Compliance
- Scope
- L2 Widespread
- Visit Number
- 7 - CHOW011959 - Visit
- Visit Date
- 5/20/2026
- Corrected Date
- N/A
- Details
-
OAR 411-057-0140(2) Administration Compliance (2) The licensee of a memory care community must comply with both the licensing rules for the facility and Chapter 411, Division 57. This Rule is not met as evidenced by: Based on observation, interview, and record review, it was determined the facility failed to follow licensing rules for Residential Care and Assisted Living Facilities. Findings include, but are not limited to: Refer to C420.
- Plan of Correction
-
Referral Tag - Plan of Correction indicated above.
- Visit Number
- 7 - CHOW011959 - Revisit 1
- Visit Date
- 6/18/2026
- Corrected Date
- N/A
- Details
-
OAR 411-057-0140(2) Administration Compliance (2) The licensee of a memory care community must comply with both the licensing rules for the facility and Chapter 411, Division 57. This Rule is not met as evidenced by:
Z0164: Activities
- Scope
- L2 Pattern
- Visit Number
- 7 - CHOW011959 - Visit
- Visit Date
- 5/20/2026
- Corrected Date
- N/A
- Details
-
OAR 411-057-0160(2d) Activities (d) Meaningful activities that promote or help sustain the physical and emotional well-being of residents. The activities must be person centered and available during residents ' waking hours. (A) Each resident must be evaluated for activities according to the licensing rules of the facility. In addition, the evaluation must address the following: (i) Past and current interests; (ii) Current abilities and skills; (iii) Emotional and social needs and patterns; (iv) Physical abilities and limitations; (v) Adaptations necessary for the resident to participate; and (vi) Identification of activities for behavioral interventions. (B) An individualized activity plan must be developed for each resident based on their activity evaluation. The plan must reflect the resident ' s activity preferences and needs. (C) A selection of daily structured and non-structured activities must be provided and included on the resident ' s activity service or care plan as appropriate. Daily activity options based on resident evaluation may include but are not limited to: (i) Occupation or chore related tasks; (ii) Scheduled and planned events (e.g. entertainment, outings); (iii) Spontaneous activities for enjoyment or those that may help diffuse a behavior; (iv) One to one activities that encourage positive relationships between residents and staff (e.g. life story, reminiscing, music); (v) Spiritual, creative, and intellectual activities; (vi) Sensory stimulation activities; (vii) Physical activities that enhance or maintain a resident ' s ability to ambulate or move; and (viii) Outdoor activities. This Rule is not met as evidenced by: Based on interview and record review, it was determined the facility failed to develop an individualized activity plan?for 2 of 2 sampled residents (#s 1 and 2) whose activity plans were reviewed. Findings include, but are not limited to: Resident 1 and 2’s service plans and record were reviewed. There was no documented evidence facility had evaluated, developed, and created an individualized activity plan for each resident, which included: * Current abilities and skills; * Emotional and social needs and patterns; * Physical abilities and limitations; * Adaptations necessary for the resident to participate; and * Identification of activities for behavioral interventions. On 05/20/26 at 1:45pm, the need to develop individualized activity plans for each resident was discussed with Staff 1 (Administrator), Staff 2 (RN), and Staff 3 (Wellness Director). They acknowledged the findings.
- Plan of Correction
-
Activity Plans will be reviewed and/or completed by Life Enrichment/Resident Care Coordinator/Memory Care Administrator according to Care Conference schedule and/or completed at move in. Activity Plans, "Getting to Know You" will then be placed in Life Enrichment Binder and Resident Health Chart for Team Member use and reference. Activity Plans will be audited weekly by Memory Care Administrator to ensure completion according to Care Conference Schedule. Audits will be completed weekly for three months and as needed ongoing to ensure completion of Activity Plans for all current residents and new move ins.
- Visit Number
- 7 - CHOW011959 - Revisit 1
- Visit Date
- 6/18/2026
- Corrected Date
- N/A
- Details
-
OAR 411-057-0160(2d) Activities (d) Meaningful activities that promote or help sustain the physical and emotional well-being of residents. The activities must be person centered and available during residents ' waking hours. (A) Each resident must be evaluated for activities according to the licensing rules of the facility. In addition, the evaluation must address the following: (i) Past and current interests; (ii) Current abilities and skills; (iii) Emotional and social needs and patterns; (iv) Physical abilities and limitations; (v) Adaptations necessary for the resident to participate; and (vi) Identification of activities for behavioral interventions. (B) An individualized activity plan must be developed for each resident based on their activity evaluation. The plan must reflect the resident ' s activity preferences and needs. (C) A selection of daily structured and non-structured activities must be provided and included on the resident ' s activity service or care plan as appropriate. Daily activity options based on resident evaluation may include but are not limited to: (i) Occupation or chore related tasks; (ii) Scheduled and planned events (e.g. entertainment, outings); (iii) Spontaneous activities for enjoyment or those that may help diffuse a behavior; (iv) One to one activities that encourage positive relationships between residents and staff (e.g. life story, reminiscing, music); (v) Spiritual, creative, and intellectual activities; (vi) Sensory stimulation activities; (vii) Physical activities that enhance or maintain a resident ' s ability to ambulate or move; and (viii) Outdoor activities. This Rule is not met as evidenced by: