Aging and People with Disabilities
Safety, Oversight and Quality
Print Inspection: Q8TY
Provider Information
2184 POPLAR DRIVE
Medford, OR 97504
- Provider ID
- 50R487
- Administrator
- Pam Roberts
- Phone
- (458) 226-2300
- proberts@grovemedford.com
Inspection Details
- Date
- 8/11/2022
- Event ID
- Q8TY
- Inspection type(s)
- Complaint Investig.
- Deficiencies cited
- 3
Citation Details
C0010: Licensing Complaint Investigation
- Scope
- L2 Isolated
- Visit Number
- 1
- Visit Date
- 8/11/2022
- Corrected Date
- N/A
- Details
-
Assisted Living and Residential Care Facilities must operate and provide services in compliance with all applicable State and local laws, regulations and codes. This report reflects the findings of the complaint investigation conducted 8/11/2022. The facility was evaluated for compliance with Oregon Administrative Rule 411, Division 54 and if applicable, Oregon Administrative Rule 411, Division 57. The following deficiencies were identified:
Abbreviations possibly used in this document:
ADL:activities of daily living
bid:twice a day
CBG:capillary blood glucose or
blood sugar
cc:cubic centimeter
CG:caregiver
cm:centimeter
F:Fahrenheit
HH:Home Health
HS or hs:hour of sleep
LPN:Licensed Practical Nurse
MA:Medication Aide
MAR:Medication Administration
Record
MCCMemory Care Community
mg:milligram
ml:milliliter
O2 sats:oxygen saturation in the
blood
OT:Occupational Therapist
PT: Physical Therapist
PRN:as needed
qd:every day or daily
qid:four times a day
RN:Registered Nurse
SP:service plan
TAR:Treatment Administration
Record
tid:three times a day
C0360: Staffing Requirements and Training: Staffing
- Scope
- L2 Isolated
- Visit Number
- 1
- Visit Date
- 8/11/2022
- Corrected Date
- N/A
- Details
-
Based on interview and record review it was determined that facility failed to have sufficient staff to meet the scheduled and unscheduled needs of the residents. Findings include, but is not limited to:
In separate interviews on 8/11/2022 with Staff #1 & S2 (S1 & S2).
* S1 stated that the facility does not have a tool in place to determine caregiving hours. S1 was unable to communicate how hours are determined for providing care.
* S2 stated that "Resident #1 (R1) is a two person assist. During the night and 2-3 evening shifts weekly there is only one caregiver and one nurse to assist with care. The nurse also covers and aids the assisted living facility leaving just one person alone to provide all care. Then they need to call for assistance and will need to wait until another caregiver shows up".
Facility records reviewed by Compliance Specialist (CS) on 8/11/2022 of posted staff plan dated July 2022, R1 ' s temporary service plan (TSP) & current service plan.
* There is only one staffing plan for the entire campus. Staffing numbers for memory care (MC) and assisted living facility (ALF) staff are combined into one plan. Staffing Plan shows 1 nurse and 2 caregivers for the nocturnal shift.
* R1 TSP and service plan shows resident is a 2 person assist for care and needs.
Findings were reviewed and acknowledged with S1 on 8/11/2022.
Facility Plan of Correction:
Executive Director (ED) states she will reach out to their main office about aquiring an ABST. ED states that R1 is moving 8/11/2022 to a different care setting.
C0361: Acuity-Based Staffing Tool
- Scope
- L2 Isolated
- Visit Number
- 1
- Visit Date
- 8/11/2022
- Corrected Date
- N/A
- Details
-
Based on interview and record review it was confirmed the facility failed to adopt an acuity-based staffing tool (ABST) to determine appropriate staffing levels for the facility. Findings include, but is not limited to:
Interview on 8/11/2022 with Staff #1 (S1) stated that the facility has an internal tool that they use that goes over a residents care and needs. Internal tool is completed by S1. After further review S1 states that it does not determine times for tasks. "At this time the facility has no aquity-based staffing tool in place." S1 was unable to communicate how hours are determined for providing care.
Compliance Specialist viewed current posted staffing plan dated July 2022 in place during site visit on 8/11/2022, which shows both memory care (MC) and assisted living facility (ALF) staff combined as one entity. CS was unable to determine staffing numbers for MC individulally.
Findings were reviewed and acknowledged with S1 on 8/11/2022.
Facility Plan of Correction:
Executive Director states that they will look into the ODHS web site and speak with their main office.