Aging and People with Disabilities
Safety, Oversight and Quality
Print Inspection: QR2N
Provider Information
504 Gwinn Street East
Monmouth, OR 97361
- Provider ID
- 70M201
- Administrator
- Anna Palomar
- Phone
- (503) 838-6850
- ed@heron-pointesl.com
Inspection Details
- Date
- 8/20/2023
- Event ID
- QR2N
- Inspection type(s)
- Complaint Investig.
- Deficiencies cited
- 2
Citation Details
C0010: Licensing Complaint Investigation
- Visit Number
- 1
- Visit Date
- 8/20/2023
- Corrected Date
- N/A
- Details
-
The findings of the on-site investigation, conducted 08/20/23 are documented in this report. The investigation was conducted to determine compliance with the OARs 411 Division 54 for Residential Care and Assisted Living Facilities.
Abbreviations possibly used in this document:
ADL:activities of daily living
bid:twice a day
CBG:capillary blood glucose or
blood sugar
cc:cubic centimeter
CG:caregiver
cm:centimeter
F:Fahrenheit
HH:Home Health
HS or hs:hour of sleep
LPN:Licensed Practical Nurse
MA:Medication Aide
MAR:Medication Administration
Record
MCCMemory Care Community
mg:milligram
ml:milliliter
O2 sats:oxygen saturation in the
blood
OT:Occupational Therapist
PT: Physical Therapist
PRN:as needed
qd:every day or daily
qid:four times a day
RN:Registered Nurse
SP:service plan
TAR:Treatment Administration
Record
tid:three times a day
C0360: Staffing Requirements and Training: Staffing
- Visit Number
- 1
- Visit Date
- 8/20/2023
- Corrected Date
- N/A
- Details
-
Based on observation, interview and record review, conducted during a site visit on 08/20/23, it was confirmed the facility failed to provide qualified awake direct care staff sufficient in number to meet the 24-hour scheduled and unscheduled needs of 1 of 4 sampled resident (# 1). Findings include, but not limited to:
A review of Resident 1's service plan dated 08/07/23 revealed Resident 1 lived on the second floor and required the assistance of 2 to 3 staff members for the following service plan areas:
*Mobility limitations;
*Evacuation;
*Transferring;
*Toilet checks; and
*Bathing.
During the site visit on 08/20/23, Staff 1 (MT) and Staff 2 (CG) were observed working on night shift.
A review of the facility's schedule for July 2023 and August 2023 revealed there were are consistently two people scheduled on night shift.
During an interview on 08/20/23, Staff 1 stated s/he had only transferred Resident 1 on one occasion, during his/her training and that three people were required. Staff 1 was unsure how or if they could transfer and/or evacuate Resident 1 if needed.
During an interview on 08/20/23, Staff 2 stated s/he had never transferred Resident 1.
The findings were reviewed with and acknowledged by Staff 1 and 2 on 08/21/23 and Staff 3 (RCC) and Staff 4 (Administrator) by phone on 08/21/23.
The facility failed to provide qualified awake direct care staff sufficient in number to meet the 24-hour scheduled and unscheduled needs of residents.
Verbal plan of correction: Staff 3 came in for the rest of night shift on 08/20/23. The RCC and Administrator will discuss their staffing plan on 08/21/23 and will conduct a training/demonstration to see if the two people who worked the night shift are able to safely transfer the resident without a third person. If not, they will adjust their staffing plan.