Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Regulatory Action: OR0004936400

Provider Information


The Springs at Willowcreek

4398 GLENCOE ST NE
Salem, OR 97301

Provider ID
50M174
Administrator
Melissa Lackey
Phone
(503) 581-4239
Email
mlackey@thespringsliving.com

Regulatory Action Details


Effective date
12/10/2024
End date
5/30/2025
Reference number
OR0004936400
Allegation
Failed to meet the scheduled and unscheduled needs of residents
Description
The facility failure to have awake qualified direct care staff sufficient in number to meet the scheduled and unscheduled needs of residents in accordance with OAR 411-054-0070(1) per complaint on 03/24/24 there was one CG working with 3 residents needing hands on assistance with meals and 3 two-person transfers.
Findings
Facility failed to meet the scheduled and unscheduled needs of residents
Sanction
RCFCD24-01199