Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00042196-AP-029614

Provider Information


Prestige Senior Living Arbor Place Memory Care

3150 JUANIPERO WAY
Medford, OR 97504

Provider ID
50R323
Administrator
Lizbet Cortes
Phone
(541) 773-5380
Email
liz.cortes@prestigecare.com

Violation Details


Date
7/27/2019
Report number
00042196-AP-029614
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to properly plan care
Result
Substantiated
Findings
Alleged Victim (AV) had a known history of refusing cares and being combative around cares. On or about July 27, 2019, AV was forcefully restrained while staff attempted to change AV's briefs against AV's wishes causing AV unreasonable discomfort. Management agreed with how staff handled cares for AV. The facility failed to care plan appropriately according to AV's history and ignored AV's right to refuse services which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction
RCFCP20-00299 $500.00 fine assessed