Aging and People with Disabilities
Safety, Oversight and Quality
Print Violation: 00059290-AP-042175
Provider Information
Pelican Pointe Assisted Living Community
615 WASHBURN WAY
Klamath Falls, OR 97603
- Provider ID
- 70M230
- Administrator
- Melissa Del Dosso
- Phone
- (541) 882-8900
- mdeldosso@cogirusa.com
Violation Details
- Date
- 11/23/2019
- Report number
- 00059290-AP-042175
- Type
- Abuse: Neglect
- Level
- 3 - Moderate harm or potential for serious harm
- Allegation
- Failed to protect resident from verbal abuse
- Result
- Substantiated
- Rule(s) Violated
-
External site: 411-054-0025(1)(a) and (b)
External site: 411-054-0027(1)(a), (f), (g), (p), (q) and (r)
External site: 411-054-0028(2)
- Findings
- On or about November 23, 2019, Alleged Perpetrator 2 (AP2) spoke in a harsh accusatory manner after finding out that the Alleged Victim (AV) complained to the Ombudsman about AP2, which caused AV emotional distress. AP2’s actions are a violation of resident rights, are considered neglect of care and is considered verbal abuse. The facility failed to protect AV from verbal abuse and retaliation, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- Sanction
- ALFCP20-00340 $338.00 fine assessed