Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00077229-AP-057070

Provider Information


Brookdale Troutdale

1201 SW CHERRY PARK ROAD
Troutdale, OR 97060

Provider ID
50A236
Administrator
MELISSA ZENTZ
Phone
(503) 465-8104
Email
melzen@brookdale.com

Violation Details


Date
3/25/2020
Report number
00077229-AP-057070
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to protect resident from verbal abuse
Result
Substantiated
Findings
According to documentation, on or about March 25, 2020, Alleged Perpetrator 2 (AP2) was verbally abusive toward the Alleged Victim (AV). AP2 admitted to the inappropriate verbal comment and is responsible for abuse. The facility failed to protect AV from verbal/emotional abuse which is a violation of Oregon Administrative Rules.