Aging and People with Disabilities
Safety, Oversight and Quality
Print Violation: 00077229-AP-057070
Provider Information
Brookdale Troutdale
1201 SW CHERRY PARK ROAD
Troutdale, OR 97060
- Provider ID
- 50A236
- Administrator
- MELISSA ZENTZ
- Phone
- (503) 465-8104
- melzen@brookdale.com
Violation Details
- Date
- 3/25/2020
- Report number
- 00077229-AP-057070
- Type
- Licensing Violation
- Level
- 2 - Minor harm or potential for moderate harm
- Allegation
- Failed to protect resident from verbal abuse
- Result
- Substantiated
- Findings
- According to documentation, on or about March 25, 2020, Alleged Perpetrator 2 (AP2) was verbally abusive toward the Alleged Victim (AV). AP2 admitted to the inappropriate verbal comment and is responsible for abuse. The facility failed to protect AV from verbal/emotional abuse which is a violation of Oregon Administrative Rules.