Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00110600-AP-085146

Provider Information


Memory Support Center at Rogue Valley Manor

1550 MALAMA WAY
Medford, OR 97504

Provider ID
50R464
Administrator
MARY HOLLINGER
Phone
(541) 857-7715
Email
mhollinger@retirement.org

Violation Details


Date
11/4/2020
Report number
00110600-AP-085146
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
The facility failed to provide appropriate supervision according to Witness 1's known behaviors. The failure resulted in a physical altercation and W1 hit AV in the face with a book causing AV to cry in pain, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP21-02368 $375.00 fine assessed