Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00126487-AP-098489

Provider Information


Memory Support Center at Rogue Valley Manor

1550 MALAMA WAY
Medford, OR 97504

Provider ID
50R464
Administrator
MARY HOLLINGER
Phone
(541) 857-7715
Email
mhollinger@retirement.org

Violation Details


Date
2/23/2021
Report number
00126487-AP-098489
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to follow care plan
Result
Substantiated
Findings
The facility failed to follow Witness 1's care plan for 1:1 care and to appropriately monitor him/her due to known behaviors and prior altercations. The failure resulted in a physical altercation with the AV causing him/her unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP21-02369 $375.00 fine assessed