Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00127451-AP-099289

Provider Information


Memory Support Center at Rogue Valley Manor

1550 MALAMA WAY
Medford, OR 97504

Provider ID
50R464
Administrator
MARY HOLLINGER
Phone
(541) 857-7715
Email
mhollinger@retirement.org

Violation Details


Date
2/27/2021
Report number
00127451-AP-099289
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
The facility failed to follow provide proper instructions for staff to assist W1 with known behaviors and recent altercations. The failure resulted in a physical altercation with the AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP21-02371 $375.00 fine assessed