Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00171399-AP-136047

Provider Information


Redwood Heights Retirement and Assisted Living Community

4050 12TH ST CUTOFF SE
Salem, OR 97302

Provider ID
70M076
Administrator
Denise Olson
Phone
(503) 540-0822
Email
denise.olson@cogirusa.com

Violation Details


Date
11/7/2021
Report number
00171399-AP-136047
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide a safe medication administration system
Result
Substantiated
Findings
The Alleged Victim (AV) was prescribed eye drop medication for his/her eyes. From November 8 to November 17, 2021, AV did not receive his/her eye drops as prescribed. Alleged Perpetrator #2 (AP2), Alleged Perpetrator #3 (AP3_ and Alleged Perpetrator #4 (AP4) all documented that they had given AV his/her eye drops, however, there were no eye drops for AV available in the facility, therefore, AV did not receive the medication. AP2, AP3 and AP4 failed to administer the medication or re-order AV's medication, which caused AV to suffer increased eye irritation and puffy, red eyes. AP2, AP3 and AP4's actions are a violation of resident rights, are considered neglect of care and constitute abuse. The facility's failure to ensure a safe medication administration system is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
ALFCP24-01123 $188.00 fine assessed