Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00193551-AP-154854

Provider Information


Waterford Grand Memory Care

600 WATERFORD WAY
Eugene, OR 97401

Provider ID
50R411
Administrator
Laura Calles
Phone
(541) 636-3329
Email
laurac@cascadeliving.com

Violation Details


Date
4/5/2022
Report number
00193551-AP-154854
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to provide service
Result
Substantiated
Findings
The facility failed to provide appropriate services according to the Alleged Victim (AV)'s needs, including lack of appropriate interventions which include safety checks, and AV's known unreliable use of the call system. AV experienced approximately six (6) unwitnessed injury and non-injury falls in the month of April 2022. AV injuries included broken finger, re-open of prior skin tear, abrasions to knees, and laceration to scalp. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP22-01501 $500.00 fine assessed