Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00196962-AP-157931

Provider Information


Monterey Court Memory Care

8915 SE MONTEREY AVE
Happy Valley, OR 97086

Provider ID
50A214
Administrator
Jewell White
Phone
(503) 654-3200
Email
jewell.white@montereycourt.net

Violation Details


Date
4/27/2022
Report number
00196962-AP-157931
Type
Licensing Violation
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to protect resident from verbal abuse
Result
Substantiated
Findings
According to witness first hand statements of events, Alleged Perpetrator 2 (AP2) raised his/her voice and used inappropriate language toward the Alleged Victim. AP2's actions are considered verbal abuse. The facility failed to protect AV from verbal abuse, which is a violation of Oregon Administrative Rules.