Print Violation: 00208990-AP-168962

Provider Information

The Rawlin at Riverbend

3491 GAME FARM ROAD
Springfield, OR 97477

Date: 7/4/2022
Report number: 00208990-AP-168962
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from verbal abuse
Result: Substantiated
Rule(s) Violated: External site: 411-054-0027(1)(f) and (r)
External site: 411-054-0028(2)
Findings: Alleged Victim (AV) relies on the facility for his/her care. On or about July 4, 2022, Alleged Perpetrator 2 (AP2) brough a family member to the facility, and this individual was running around the common areas. AV made a comment that AP2 should control his/her family member’s behavior and AP2 raised their voice at AV for speaking about his/her family member. AP2 was employed at the facility for more than a year, and in that time, they received at least two disciplinary actions relating to their unacceptable behaviors such as raising their voice at residents. AP2 failed to protect AV from verbal abuse, which is neglect of care and constitutes abuse. The facility failed to protect AV from verbal abuse, which is a violation of resident rights, is neglect of care and constitutes abuse.
Sanction: RCFCP23-00568 $500.00 fine assessed