Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00212699-AP-172151

Provider Information


Brookdale Troutdale

1201 SW CHERRY PARK ROAD
Troutdale, OR 97060

Provider ID
50A236
Administrator
MELISSA ZENTZ
Phone
(503) 465-8104
Email
melzen@brookdale.com

Violation Details


Date
7/14/2022
Report number
00212699-AP-172151
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to follow care plan
Result
Substantiated
Findings
According to documentation the facility failed to follow the Alleged Victim’s (AV) care plan. AV’s care plan AV needs assistants with transfers and requires them to be done slowly and carefully. On or about July 14, 2022, AV was transferred quickly and roughly. The failure resulted in AV experiencing pain and unreasonable discomfort. The facility failed to ensure care plans were followed, which is a violation of resident’s rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP23-01394 $225.00 fine assessed