Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00226436-AP-193864

Provider Information


The Grove Memory Care

2184 POPLAR DRIVE
Medford, OR 97504

Provider ID
50R487
Administrator
Pam Roberts
Phone
(458) 226-2300
Email
proberts@grovemedford.com

Violation Details


Date
9/20/2022
Report number
00226436-AP-193864
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to follow care plan
Result
Substantiated
Findings
According to documentation the facility failed to follow the Alleged Victim’s (AV) care plan. AV’s care plan states AV is supposed to have a catheter change every four weeks. The failure resulted in AV not having a catheter change for approximately six weeks. The failure resulted in AV experiencing pain and unreasonable discomfort. The facility failed to ensure care plans were followed, which is a violation of resident’s rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP23-00442 $500.00 fine assessed