Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00226463-AP-184819

Provider Information


The Grove Memory Care

2184 POPLAR DRIVE
Medford, OR 97504

Provider ID
50R487
Administrator
Pam Roberts
Phone
(458) 226-2300
Email
proberts@grovemedford.com

Violation Details


Date
9/22/2022
Report number
00226463-AP-184819
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to follow care plan
Result
Substantiated
Findings
The facility failed to follow the Alleged Victim (AV) care plan for safety checks every two to three hours. According to documentation AV was not checked on the evening of on or about September 22, 2022. The failure resulted in AV being fully dressed in day clothes and left in h/h recliner chair overnight, experiencing unreasonable discomfort and a loss of dignity. The facility failed to ensure care plans were followed, which is a violation of resident’s rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP23-00366 $250.00 fine assessed