Print Violation: 00227316-AP-185573

Provider Information

The Rawlin at Riverbend

3491 GAME FARM ROAD
Springfield, OR 97477

Date: 10/16/2022
Report number: 00227316-AP-185573
Type: Licensing Violation
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from verbal abuse
Result: Substantiated
Rule(s) Violated: External site: 411-054-0027(1)(f) and (r)
External site: 411-054-0028(2)
Findings: Alleged Victim (AV) relies on the facility for his/her care. On or about October 18, 2022, Alleged Perpetrator 2 (AP2) was heard yelling at AV for needing help after AV peed his/her bed. AV stated thatAP2 had called her names and told him/her that he/she was stupid because AV had urinated on a towel or somewhere AV was not supposed to. AP2 failed to protect AV from verbal abuse, which is neglect of care and constitutes abuse. The facility failed to assure AV was protected from verbal abuse, which is a violation of Oregon Administrative Rules.