Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00230063-AP-188055

Provider Information


Prestige Senior Living Arbor Place Memory Care

3150 JUANIPERO WAY
Medford, OR 97504

Provider ID
50R323
Administrator
Lizbet Cortes
Phone
(541) 773-5380
Email
liz.cortes@prestigecare.com

Violation Details


Date
10/28/2022
Report number
00230063-AP-188055
Type
Licensing Violation
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to protect resident from verbal abuse
Result
Substantiated
Findings
Based on an investigation, it was determined that Alleged Perpetrator 2 (AP2) was verbally aggressive towards Alleged Victim (AV), which caused AV emotional distress and loss of personal dignity. AP2’s actions are a violation of resident rights, are considered neglect of care and constitute verbal abuse. The facility failed to protect AV from verbal abuse, which is a violation of Oregon Administrative Rules.