Print Violation: 00241916-AP-198563

Provider Information

Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Date: 1/7/2023
Report number: 00241916-AP-198563
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from verbal abuse
Result: Substantiated
Rule(s) Violated: 411-054-0025(1)(a) and (b)
411-054-0027(1)(f) and (r)
411-054-0028(2)
Findings: On or about January 7, 2023, the Alleged Perpetrator 2 (AP2) cussed at and yelled at the Alleged Victim (AV) which resulted in AV crying and causing emotional harm. AP2 is responsible for verbal abuse. The abuse by AP2 continued to occur for months, despite being reported to the facility management. The facility failed to protect AV from inappropriate verbal comments made by AP2 and the failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction: RCFCP23-01088 $250.00 fine assessed