Print Violation: 00246709-AP-202786

Provider Information

New Friends of Coos Bay

955 KENTUCKY AVE
Coos Bay, OR 97420

Date: 2/5/2023
Report number: 00246709-AP-202786
Type: Licensing Violation
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to protect resident from verbal abuse
Result: Substantiated
Rule(s) Violated: External site: 411-054-0025(1)(a) and (b)
Findings: According to an investigation, on or about February 4, 2023, Alleged Perpetrator 2 (AP2) made an inappropriate verbal comment about the Alleged Victim (AV) in his/her presence, which resulted in the Alleged Victim (AV) experiencing unreasonable discomfort and loss of personal dignity. AP2’s actions are a violation of resident rights, are considered neglect of care and constitutes verbal abuse. The facility failed to protect AV from inappropriate verbal comments made by staff and the failure is a violation of Oregon Administrative Rules.