Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00248566-AP-204491

Provider Information


Monterey Court Memory Care

8915 SE MONTEREY AVE
Happy Valley, OR 97086

Provider ID
50A214
Administrator
Jewell White
Phone
(503) 654-3200
Email
jewell.white@montereycourt.net

Violation Details


Date
2/23/2023
Report number
00248566-AP-204491
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide service
Result
Substantiated
Findings
On or about February 1, 2023, the Alleged Victim (AV) was found to have increased confusion and tiredness. AV's doctor requested the facility obtain a urinary analysis to determine if AV had an infection. The facility did not obtain the urine sample until 7 days later, during which time, AV suffered falls during this time, once causing a bruise on AV's behind and a trip to the hospital due to pain. The facility's failure to timely collect a urine sample lead to AV's unreasonable discomfort. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP23-00763 $2500.00 fine assessed