Print Violation: 00258142-AP-213470

Provider Information

The Grove Memory Care

2184 POPLAR DRIVE
Medford, OR 97504

Date: 3/30/2023
Report number: 00258142-AP-213470
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to provide service
Result: Substantiated
Rule(s) Violated: 411-054-0027(1)(f) and (r)
411-054-0028(2)
411-054-0030(1)(e)(I)
411-054-0036(2)(g)
Findings: The facility failed to provide appropriate services according to the Alleged Victim's (AV) needs. On or about March 30, 2023, AV attempted to exit his/her room from the window, which did not have the safety mechanism in place. After throwing his/her belongings out of the window, AV experienced an unwitnessed fall and was transported to the hospital for evaluation. When AV returned to the facility, his/her belongings were still outside of his/her window. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction: RCFCP23-01436 $500.00 fine assessed