Print Violation: 00260001-AP-215199

Provider Information

Waterford Grand Memory Care

600 WATERFORD WAY
Eugene, OR 97401

Date: 4/25/2023
Report number: 00260001-AP-215199
Type: Licensing Violation
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to provide service
Result: Substantiated
Rule(s) Violated: 411-054-0025(1)(a) and (b)
411-054-0027(1)(f) and (r)
411-054-0028(2)
411-054-0030(1)(e)(A)
Findings: Alleged Perpetrator #2 (AP2) failed to provide appropriate services according to the Alleged Victim (AV)'s needs. AVs service plan indicates one person assist with transfers and allow AV to transfer at h/h own speed. Investigation indicates on or about April 25, 2023, AV required toileting assistance, and AP2 was assisting AV with transfer. AV reports AP2 was pulling on h/h arm causing pain, and AV verbally and repeatedly asked AP2 to stop. AP2’s actions are a violation of resident rights, are considered neglect of care and constitute abuse. The facility failed to ensure AV received appropriate services and care which is a violation or Oregon Administrative rules.