Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

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Print Violation: 00266690-AP-221634

Provider Information


The Grove Memory Care

2184 POPLAR DRIVE
Medford, OR 97504

Provider ID
50R487
Administrator
Pam Roberts
Phone
(458) 226-2300
Email
proberts@grovemedford.com

Violation Details


Date
6/1/2023
Report number
00266690-AP-221634
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to follow care plan
Result
Substantiated
Findings
On or about June 01, 2023, the facility failed to follow The Alleged Victim (AV) care plan to provide assistance with toileting and two-hour checks. The failure resulted in AV being found in soiled briefs by another staff member. The failure resulted in AV experiencing a loss of dignity and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse. The allegation that the Alleged Perpetrator (AP2) failed to follow AV’S care plan was investigated and the determination was Inconclusive.
Sanction
RCFCP23-01490 $750.00 fine assessed