Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00270580-AP-225479

Provider Information


Prestige Senior Living Arbor Place Memory Care

3150 JUANIPERO WAY
Medford, OR 97504

Provider ID
50R323
Administrator
Lizbet Cortes
Phone
(541) 773-5380
Email
liz.cortes@prestigecare.com

Violation Details


Date
6/14/2023
Report number
00270580-AP-225479
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to protect resident from mental or emotional abuse
Result
Substantiated
Findings
According to an investigation, on or about June 14, 2023, the Alleged Perpetrator 2 (AP2) arranged for the Alleged Victim (AV) to be moved into memory care, despite AV not meeting criteria. While in memory care, AV experienced repeated unreasonable emotional discomfort, stopped participating in activities, stayed in his/her room, and skipped meals. It took approximately two weeks for AV to return to their prior living situation. AP2's actions are considered neglect of care and constitutes emotional abuse. The facility failed to protect the Alleged Victim (AV) from emotional abuse, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP23-01231 $375.00 fine assessed