Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00275445-AP-230256

Provider Information


Brookdale Troutdale

1201 SW CHERRY PARK ROAD
Troutdale, OR 97060

Provider ID
50A236
Administrator
MELISSA ZENTZ
Phone
(503) 465-8104
Email
melzen@brookdale.com

Violation Details


Date
7/25/2023
Report number
00275445-AP-230256
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
According to the documentation, the facility failed to provide a secured environment for the Alleged Victim (AV) to prevent elopement. According to the documentation, the facility knew the fire exits needed to be relocked after staff unlocked to ensure the alarms would sound. On or about July 20, 2023, at approximately 14:10, two staff saw the AV outside under the shade of a tree and immediately contacted the facility to notify them AV was outside of the secured facility, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP24-00670 $188.00 fine assessed