Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00281761-AP-236240

Provider Information


The Springs at Willowcreek

4398 GLENCOE ST NE
Salem, OR 97301

Provider ID
50M174
Administrator
Melissa Lackey
Phone
(503) 581-4239
Email
mlackey@thespringsliving.com

Violation Details


Date
8/18/2023
Report number
00281761-AP-236240
Type
Abuse: Neglect
Level
4 - Serious harm, death, imminent danger or chronic regulatory noncompliance
Allegation
Failed to follow care plan
Result
Substantiated
Findings
According to the documentation, the facility failed to follow the Alleged Victim’s (AV) service plan by providing stand-by assist with transfers, placing non-slip socks and placing tab alarm on them while in their chair. The failure resulted in the AV suffering a fall on or about August 18, 2023, and fracturing their hip, requiring surgery, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction
RCFCP23-01240 $2500.00 fine assessed