Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00285158-AP-239491

Provider Information


West Wind Residential Care Community

3130 JUANIPERO ST
Medford, OR 97504

Provider ID
50R326
Administrator
Katelyn Trompeter
Phone
(541) 857-0700
Email
ktrompeter@sapphirehealthservices.com

Violation Details


Date
9/12/2023
Report number
00285158-AP-239491
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to provide safe environment
Result
Substantiated
Findings
The Alleged Victim (AV) and Witness 1 (W1) have history of behaviors and resident-to-resident altercations. W1 is care planned for staff to be aware of surroundings of W1 and known to have sudden verbal and physical outbursts, including numerous episodes in June, July, and August 2023. According to an investigation, on or about September 12, 2023, staff heard a commotion in a common area and found W1 with his/her hands around AV’s neck, choking AV from behind. AV experienced unreasonable discomfort, and a loss of personal dignity. The facility failed to provide a safe environment for AV which is a violation of resident rights, is neglect of care which constitutes abuse.
Sanction
RCFCP23-01509 $375.00 fine assessed