Print Violation: 00289397-AP-244379

Provider Information

Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Date: 10/1/2023
Report number: 00289397-AP-244379
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to provide safe environment
Result: Substantiated
Rule(s) Violated: 411-054-0025(1)(a) and (b)
411-054-0027(1)(f) and (r)
411-054-0028(2)
411-054-0030(1)(e)(I)
411-054-0036(2)(g)
Findings: The facility failed to implement meaningful, effective interventions or appropriately care plan for Witness #1’s (W1) known behaviors. On or about September 24, 2023, there was a physical altercation between W1 and the Alleged Victim (AV). According to an investigation, W1 pushed AV to the ground, resulting in redness to AV’s back and neck as well as a scratch on AV’s chest. The facility failed to provide a safe environment for AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction: RCFCP24-00126 $500.00 fine assessed