Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00294495-AP-248263

Provider Information


West Wind Residential Care Community

3130 JUANIPERO ST
Medford, OR 97504

Provider ID
50R326
Administrator
Katelyn Trompeter
Phone
(541) 857-0700
Email
ktrompeter@sapphirehealthservices.com

Violation Details


Date
9/14/2023
Report number
00294495-AP-248263
Type
Abuse: Neglect
Level
3 - Moderate harm or potential for serious harm
Allegation
Failed to provide service
Result
Substantiated
Findings
The Alleged Victim (AV) was a known fall risk due to an unsteady gait. The facility failed to provide appropriate services according to Alleged Victim’s needs, relating to care planning, interventions and/or instruction, to mitigate the risk of injury due to AV's increase in falls. According to an investigation, AV experienced multiple falls between June 1, 2023, and September 14, 2023, which resulted in various abrasions and repeated unreasonable discomfort. This failure is a violation of resident rights, is neglect of care which constitutes abuse.
Sanction
RCFCP24-00306 $500.00 fine assessed