Print Violation: 00299847-AP-253197

Provider Information

Crystal Terrace Memory Care

320 JADE TERRACE
Klamath Falls, OR 97601

Date: 12/1/2023
Report number: 00299847-AP-253197
Type: Abuse: Neglect
Level: 2 - Minor harm or potential for moderate harm
Allegation: Failed to properly plan care
Result: Substantiated
Rule(s) Violated: 411-054-0025(1)(a) and (b)
411-054-0027(1)(f) and (r)
411-054-0028(2)
411-054-0030(1)(e)(I)
411-054-0036(2)(g)
Findings: Witness #1 (W1) is known to have altercations with residents and was care planned for staff to observe W1 for aggressive behaviors. On or about December 1, 2023, W1 punched the Alleged Victim (AV) in the head, causing bruising to his/her face and a neck sprain. The facility's failure to implement meaningful interventions to ensure the safety of residents is a violation of resident rights, is considered neglect of care and constitutes abuse.
Sanction: RCFCP24-00628 $250.00 fine assessed