Provider Details

Aging and People with Disabilities

Safety, Oversight and Quality

Oregon Department of Human Services Logo

Print Violation: 00309057-AP-261782

Provider Information


Mckenzie Manor Memory Care

360 W 28TH AVE
Eugene, OR 97405

Provider ID
5MA106
Administrator
SHERRY HOGAN
Phone
(541) 683-3618
Email
shogan@sapphirehealthservices.com

Violation Details


Date
1/24/2024
Report number
00309057-AP-261782
Type
Abuse: Neglect
Level
2 - Minor harm or potential for moderate harm
Allegation
Failed to follow care plan
Result
Substantiated
Findings
The Alleged Victim (AV) is known to wander the hallways and enter resident’s rooms. Witness 1 (W1) has a history of verbal and physical aggression against staff and residents. According to an investigation, AV was on a behavior plan for monitoring when ambulating when he/she wanders. On or about January 24, 2024, AV was wondering the hallway and opened W1’s door. W1 pushed AV and struck him/her in the face, resulting in a bloody nose and a cut lip. The facility failed to follow AV’s care plans, which is a violation of resident rights, is neglect of care which constitutes abuse.
Sanction
RCFCP24-00439 $375.00 fine assessed